Privacy Policy

1. Overview

Welcome to OKPing. OKPing is a website and network service monitoring platform that provides scheduled multi-node monitoring, monitoring data analysis, and email alerts.

We respect your privacy and take reasonable measures to protect your personal information and monitoring data. This Privacy Policy explains how we collect, use, store, and protect information when you register for or use OKPing.

By using OKPing, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an OKPing account, we may collect:

• Email address;
• Username or display name;
• Account creation date;
• Account status and subscription information;
• Other information you voluntarily provide.

2.2 Monitoring Configuration

To provide monitoring services, we process monitoring configurations that you create, which may include:

• Monitoring name;
• Target URL or domain;
• Monitoring frequency;
• Selected monitoring nodes or node groups;
• Timeout and monitoring parameters;
• Alert rules and notification settings;
• Other monitoring configuration data.

2.3 Monitoring Data

When monitoring tasks are executed, OKPing may generate and store information such as:

• Check time;
• Check result;
• Response time;
• HTTP status and service response information;
• Monitoring node information;
• Availability and failure status;
• Error information and failure reasons.

2.4 Technical Information

When you access OKPing, we may automatically collect limited technical information, including:

• IP address;
• Browser type;
• Operating system;
• Access time;
• Requested pages or APIs;
• Error logs;
• Security and access logs.

3. How We Use Information

We may use collected information to:

• Create and manage your OKPing account;
• Create, execute, and manage monitoring tasks;
• Perform scheduled checks from multiple monitoring nodes;
• Store monitoring history;
• Provide monitoring statistics and analytics;
• Calculate service availability;
• Detect monitoring failures and incidents;
• Send monitoring alerts by email;
• Send important account and service notifications;
• Prevent abuse, attacks, fraud, and security issues;
• Improve OKPing's reliability and functionality;
• Comply with applicable legal requirements.

4. Multi-Node Monitoring

One of the core features of OKPing is scheduled monitoring from multiple network nodes against targets specified by users.

When you create a monitoring task, OKPing may access the configured target from one or more monitoring nodes according to your selected schedule.

Your configured URLs, domains, or other monitoring targets may therefore be transmitted to OKPing monitoring nodes for the purpose of performing the requested checks.

You are responsible for ensuring that you have the right to monitor the targets you submit and that your use complies with applicable laws and regulations.

5. Monitoring Analytics

OKPing organizes and analyzes monitoring data to provide information about service availability and historical performance.

Analytics may include:

• Availability percentage;
• Response time;
• Number of incidents;
• Number of failed checks;
• Statistics by monitoring node;
• Historical performance trends.

6. Email Alerts

When a monitoring task meets your configured alert conditions, OKPing may send an alert email to the email address associated with your account.

Alert emails may contain:

• Monitoring task name;
• Monitoring target;
• Time of the incident;
• Type of incident;
• Monitoring result;
• Related monitoring node information.

You may disable or adjust alert settings using the features provided by OKPing.

7. Data Sharing

We do not sell your personal information.

To operate OKPing, limited information may be processed by necessary service providers, including:

• Cloud and hosting providers;
• Database and storage providers;
• Email delivery providers;
• Payment providers, where applicable;
• Network and security infrastructure providers.

Service providers are expected to process information only as necessary to provide their services.

8. Payment Information

If you purchase a paid OKPing subscription, payments may be processed by third-party payment providers.

Unless explicitly stated otherwise, we do not directly store complete credit card numbers or card security codes.

Payment providers may process payment information according to their own privacy policies.

9. Cookies and Local Storage

OKPing may use cookies, Local Storage, or similar technologies for:

• Maintaining authentication sessions;
• Saving user preferences;
• Providing necessary security features;
• Operating the website.

10. Data Security

We use reasonable technical and organizational measures to protect your information, including access controls, authentication, encryption in transit, logging, and server security measures.

However, no method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security in all circumstances.

11. Data Retention

We retain account information, monitoring configurations, and monitoring history for as long as reasonably necessary to provide the Service.

Retention periods may depend on your account status, subscription plan, monitoring configuration, and system backup policies.

When information is no longer required for business or legal purposes, we may delete or anonymize it according to our reasonable data management procedures.

12. Your Data Rights

Depending on the laws applicable to you, you may have rights including:

• Access to your personal information;
• Correction of inaccurate information;
• Deletion of personal information;
• Restriction or objection to certain processing;
• Data portability where applicable;
• Withdrawal of consent where applicable.

If you wish to exercise these rights, please contact us using the contact information provided by OKPing.

13. Third-Party Services

OKPing may use third-party infrastructure and services to provide hosting, storage, email delivery, payment processing, and other necessary functionality.

Third-party services may process information according to their own privacy policies. We recommend reviewing their policies when using such services.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal requirements change.

Updated versions will be published on this page together with a revised "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or OKPing's data practices, please contact us through the contact information provided on the OKPing website.